Federal Way Electrician for Residential Repairs, Rewiring & Panel Upgrades

What Benchmark customers say about electrical repairs

 
 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 J Snavely 
 
2026.10.20.
 
 
 Trustindex verifies that the original source of the review is Google. 
Called Benchmark with a problem where my power was flickering and going out. Ed called me same day and came to my house in Ballard in a few hours. Took him no time to diagnose, while explaining the problem to me in clear language. Super helpful, friendly service!

Owner's reply
Thanks, John! It was good meeting you, and I’m glad I could get out there quickly and help with the troubleshooting. I’m happy the explanation helped, too. I appreciate you calling me and taking the time to leave a review!

—Ed
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 N Blinn 
 
2026.10.15.
 
 
 Trustindex verifies that the original source of the review is Google. 
Edward from Benchmark was great from start to finish. He reached out promptly after my initial contact, was flexible about a reschedule and gave me a decent window re when he'd arrive, which he did.
He's pleasant, but also wants to give you information you can use to help yourself. He explained and checked many small things that had accumulated. Overall we couldn't get my issue to happen during his call to West Seattle (Just like going to the autoshop, the sound never happens then!) but he went over a number of possibilities and confirmed that it was unlikely to be major issues because of XYZ in the electrical box or in the switch/bulb. I was relieved, but he wasn't finished! He left and sent a detailed follow up email so we can pretty easily (probably) remedy the situation ourselves before calling him back.

However, if needed, I'd gladly seek Edwards assistance in the future. If you just want someone to fix your problem and you're willing to just pay for the time, I'm sure he's capable of doing that too. Thanks so much!

Owner's reply
Thanks, Nadine! It was great meeting you. And yes, those intermittent problems have a way of disappearing as soon as someone comes to look at them!

I’m glad we could go through your questions and give you a few things to try. Hopefully the follow-up email helps get it sorted, but if it keeps acting up, give me a call. I’m happy to make another trip to West Seattle.

I really appreciate the thoughtful review!

—Ed
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 J Judd 
 
2026.09.24.
 
 
 Trustindex verifies that the original source of the review is Google. 
I called Ed, the electrician to come and fix some wiring issues, outlets, and had him look over my electrical panel, among other things. Ed was prompt in responding, fitting me in after his work hours as he knew my urgency with the listing was looming.

He was super easy to work with, humous and professional at the same time. Ed gave me some perspective advice on what a housing inspector might want to see. I  added a few more projects for him to fix now rather than later.

If you're looking for a down to earth guy who knows what he's doing, fair on work ethics and a person you can trust, Call ED!  Super happy with his knowledge, honesty and friendly manner. 😊

Owner's reply
Jane, thank you for such a thoughtful review! I’m glad I could fit you in and help get those electrical items taken care of before your listing. It was a pleasure working with you—and sharing a few laughs along the way! Your kind words about my honesty and workmanship mean a lot. Wishing you a smooth sale, and thank you for trusting Benchmark Home Services! —Ed
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 S Everson 
 
2026.09.07.
 
 
 Trustindex verifies that the original source of the review is Google. 
Our dryer kept flipping the breaker.  Ed came out quickly, diagnosed and fixed the problem, all while knowledgably explaining to us what was going on. I recommend calling Benchmark Home Services if you need assistance with your electrical panel.

Owner's reply
Thank you, Sonja! It was a pleasure helping you and Ryan. A dryer repeatedly tripping the breaker can signal a problem that shouldn’t be ignored, so I’m glad I could diagnose the cause, make the repair, and explain what was happening along the way. Thank you for trusting Benchmark Home Services and for taking the time to recommend us!

—Ed
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 R Rautio 
 
2026.09.07.
 
 
 Trustindex verifies that the original source of the review is Google. 
Ed came out to our home on a holiday and did a great job.  He explained everything that was going on with our electrical box and fixed the issue between our electrical and our dryer.  Great job! Will contact again and recommend to anyone who needs an electrician.

Owner's reply
Thank you, Ryan and Sonya! I was glad I could make it out and help, especially on a holiday. Electrical problems involving a dryer can be frustrating, so I’m happy we were able to track down the issue, explain what was happening at the panel, and get everything working properly. I truly appreciate your recommendation, and please don’t hesitate to call if you ever need help again.

—Ed
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 L Jordan 
 
2026.09.01.
 
 
 Trustindex verifies that the original source of the review is Google. 
Ed got back to me quickly and was on site within a day or two.  He quickly diagnosed the problems in three rooms and resolved it.  He discovered other issues that he can fix before they become bigger ones down the road.  Great service.

Owner's reply
Thank you, Len! I’m glad we could respond quickly, diagnose the electrical issues in all three rooms, and get everything working properly. I also appreciate the opportunity to identify those other concerns before they develop into larger problems. Thank you for choosing Benchmark Home Services!
  
 
 
 
 
 
 Posted on Trustindex  
 
  
 
 
 C G 
 
2026.06.23.
 
 
 Trustindex verifies that the original source of the review is Trustindex. 
Very Honest and Helpful
Ed & Kirill came by to give me an estimate on a project we were considering.  They arrived early, were very thorough, and honest.  I really appreciated their experience and candor about the pros and cons of the project.  Great to find honest and skilled craftsmen!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 C G 
 
2026.06.23.
 
 
 Trustindex verifies that the original source of the review is Google. 
I asked Ed and Kirill to give me an estimate for a project. They arrived early, were very thorough, and most importantly--extremely honest.  I truly appreciated their experience and candor.  Great to find honest craftsmen!

Owner's reply
Cynthia, thank you so much for the kind review. We really appreciate you taking the time to share your experience. Knob-and-tube wiring in Seattle homes can bring up a lot of questions, and our goal is always to give clear, honest information so homeowners can make the right decision for their property. It was a pleasure meeting with you, and we’re grateful for the opportunity to help. Thanks, Ed
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 A Fox 
 
2026.06.14.
 
 
 Trustindex verifies that the original source of the review is Google. 
Ed was great. He came to our service on very short notice and am incredibly appreciative of his support and knowledge regarding our electrical questions when buying a new home. He gave us the peace of mind that our house was in great shape electrically speaking. Thank you so much Ed, I’m looking forward to having you help us in the future with our electrician needs.

Owner's reply
Thank you so much for the kind words, Adam. It was a pleasure helping you on short notice and answering your electrical questions during such an important step in buying your new home. I’m glad we could give you peace of mind, and we truly appreciate you trusting Benchmark Home Services Inc. We look forward to helping you again whenever you need us.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 S Heyden 
 
2026.06.11.
 
 
 Trustindex verifies that the original source of the review is Google. 
I’ve always been the kind of person who tries to figure things out myself. When two basement lighting circuits stopped working in my older house, I spent hours checking breakers, switches, wiring, and tracing the problem with a multimeter. The strange part was that the outlets still worked, which sent me down more than a few dead ends and had me questioning my own diagnosis.

Eventually, I called Benchmark.

What stood out right away was their methodical approach. Rather than guessing or replacing parts unnecessarily, they took the time to listen to what I had already investigated, ran their own tests, and systematically worked through the possibilities. Their experience was obvious from the start.

The issue turned out to be a detached neutral in the attic wiring, something I likely never would have discovered on my own. What had become a frustrating and confusing problem for me was diagnosed quickly and repaired correctly.

Just as important, they explained both the cause and the solution in clear, straightforward terms. It’s reassuring to know there are still professionals who combine technical expertise with honest, thoughtful service.

The next time I need electrical work, I know who I’m calling.

Owner's reply
Shane, thank you so much for taking the time to leave this review here as well. We really appreciate the detailed feedback and the opportunity to help with the lighting circuits in your Burien home.

Older-home electrical troubleshooting can be tricky, especially when part of the system is still working and the usual checks do not point directly to the issue. We’re glad our team was able to take a methodical approach, listen to the troubleshooting you had already done, locate the detached neutral in the attic wiring, and get everything repaired properly.

We appreciate your kind words about our communication, honesty, and service. Thank you again for trusting Benchmark Home Services — we’ll be happy to help whenever you need electrical work in the future.
-Ed
  
 
 
 
 
 
 
 
 
 Trustindex rating score: 4.9 of 5, based on 76 reviews 
 
 
 
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